---
title: "Roles and access"
description: "Understand how owner, tenant, board, liaison, property manager, and building manager roles affect what you can see and do."
canonical: "https://help.vistablueconnect.com/start/roles-and-access"
updated: "2026-08-20"
---

# Roles and access

Your role determines which building information and actions are available to
you. Roles apply per building, so one person can have different access in
different associations.

## Normal VBC roles

| Role             | Typical access                                                                                                           |
| ---------------- | ------------------------------------------------------------------------------------------------------------------------ |
| Owner            | Owner-visible records, meetings, announcements, requests, directory information, and the owner's unit.                   |
| Tenant           | Tenant-visible records and the tenant's unit or lease information. Some financial and ownership information is excluded. |
| Board member     | Resident access plus building-management work for the assigned association.                                              |
| Board liaison    | Board-member-equivalent access for normal VBC workflows unless a specific action is restricted.                          |
| Property manager | Building-management work for assigned associations.                                                                      |
| Building manager | Building-management work for assigned associations.                                                                      |

## Information is still limited by building

Having a management role in one building does not grant access to another
building. VBC checks both the building and your active role before returning
private records.

## Why another person may see something you do not

- The two people have different roles.
- The record has a narrower audience.
- One person has access to a different building.
- The feature is enabled for only one building.
- Your unit, ownership, tenancy, or management assignment needs correction.

> **Info: Need an access correction?**
>
> Contact your property manager or board and identify the building, unit, and
> email address involved. Do not send private documents through this public help
> site.